Penguin's Pools
Description of work:
Pool renovation, maintenance
Customer Reviews
05/17/2018 – Dennis Murphy
"Sometimes in life, you’re lucky enough to find someone who REALLY knows their business. I’m thrilled to have found Justin, Dennis & the rest of the crew at Penguin's Pools. They helped rebuild my 30 year old pool, and have been performing the maintenance on it since. Absolutely AMAZING team of individuals! You won’t find anyone more responsive or knowledgeable than Justin. I can call or text him any time, day or night, and he’s right on top of it. Their team worked with my landscape designer to rebuild our pool. It looks, in a word, spectacular! The amazing part though, is that I know what you can’t see. I know the work they did to install all new plumbing, equipment, bonding , structure, liner and more. These guys know their stuff and don’t cut corners. They do the job right, for a fair price, when they say they will, with a smile on their face. Call Justin. Today. There’s nobody else I’d trust my pool to!"
Description of work:
Pool Closing
10/18/2017 – Melissa Ardis
"Great job. Timely and provided recommendations for cover storage."
Description of work:
Heater Repair
06/26/2017 – Richard Healion
"went well and the staff were punctual and professional."
Description of work:
I suspected that I might have a leak in the suction line for my in-ground pool. I contacted Penguin because they are a local business and they have a good reputation on Angie's List
06/16/2017 – Ron Petrucelli
"I called to hire Penguin and have them come to my home for a service call. I spoke with Mike and explained the issues I was having. He offered to come out for service call but suggested I try a few DIY things first. For several days I would try something he suggested, and then then call back to speak with Larry about what, if anything, changed. Each time he would spend whatever time on the phone with me that I needed, evaluating what I told him and explaining what to do next. And at the end of each call he would insist that I call him back for an update. Eventually with his expert guidance, I found multiple sources of air leaks in the system and was able to repair them myself. It ended up being a few gasket leaks and a worn out drain plug on the motor housing, not a leak in an underground pipe or fitting that would have required ripping up a new paver pool deck we had installed last year. Not only did Mike save me the expense of a service call and tons of potential work, he taught me a bunch of new ways to diagnose and address future issues. I feel like I went to pool school and Mike was my favorite professor. The level of customer service Mike offered was absolutely outstanding. I did not actually 'hire' Penguin, but if I or anyone else I know needs a pool installation or repair service in the future, I know EXACTLY who I'll be calling. Mike alone earned Penguin a loyal customer for life and he didn't even have to get a finger dirty. My sincere gratitude to Mike and Bravo Penguin!!!!"
Description of work:
Closed my pool to my satisfaction
03/29/2017 – Brett Smiley
"Easy to communicate with, professional. I even booked them to re-open my pool when the weather allows. Would recommend."
Description of work:
Pool Closing
03/02/2017 – Agung Sudjono
"It went very well. They were great. The pricing was good. They are very knowledgeable. They told me what to do and not to do."
Description of work:
Pool Closing
10/17/2016 – Mary Ann Kellar
"Very professional and helpful. Went above and beyond when some issues came up with my pool covering process. Will use for spring opening"
Description of work:
Pool Closing
10/17/2016 – Kristin Adams
"They were great - came quickly and on time. Went above and beyond to move things and dump water where it wouldn't cause problems."
Description of work:
Pool Closing
09/30/2016 – Sharyn Hernandez
"Had 2 workers come and close the pool. They were quick and very efficient. They even explained what they were doing as I watched. Over all, I was very satisfied with the job. Very good deal."
Description of work:
Pool Opening
09/09/2016 – Madelyn Nuzzi
"I purchased a deal for a pool opening. I have been using their services all summer and they have been great."
Description of work:
Sacrificial Anode and various repairs
06/15/2016 – Paul Pereira
"Things went smoothly. Justin and Dennis are very friendly and easy to deal with, recommend them!"
Description of work:
Maintenance Pool
06/15/2016 – Keith Gladd
"Very impressed with the quality of their work"
Description of work:
In ground swimming pool opening
06/09/2016 – Marlene Doty
"First time I used this company. They came at the appointed time, worked efficiently but didn't rush to get to the next job. Didn't seem to mind my hovering, watching, asking questions. They made sure my heater started up, which required taking off the cover and cleaning the ignition. A much appreciated service that I didn't get from other pool opening teams. I will use them again for opening, closing and equipment repair should that be needed."